Each deck of CaseCards® contains 12 unique scenarios, each on a separate 5" x 7" card. They are printed in full color on heavy cardstock, with a glossy finish and rounded corners so they will stand up to multiple training sessions and those inevitable trips in your briefcase! Currently available decks are:
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One hallmark of any leader is the ability to give meaningful feedback to direct reports. Facilitators may use a variety of models to teach feedback skills. These scenarios can be used to reinforce any model. They address situations that will no doubt be very familiar to your workshop participants, capturing the kinds of things leaders need to give feedback on nearly every day.
While most professionals are accustomed to giving feedback to their direct reports, giving feedback to peers is just as important and certainly more complicated! You’ll recognize some of the characters in these cases . . . the needy co-worker, the slacker, the complainer, and others . . . people whose behavior needs to be addressed, and soon! The person who can skillfully give feedback to a peer clearly demonstrates leadership potential.
Giving feedback to a boss requires skill, finesse, and nerves of steel! Forward-thinking organizations recognize that leaders can only get better when they receive honest, helpful feedback from various constituents – including their direct reports. This deck provides a dozen realistic cases to help people learn this tricky skill. Both positive and constructive feedback scenarios provide plenty of practice.
The Feedback Superdeck*
The Superdeck contains one of each of the three feedback decks, enabling you to add variety to your workshop and be sure there are scenarios that are relevant to ALL participants – front line people and executives alike! The Feedback decks lend themselves well to a variety of training topics – including feedback (of course!), assertiveness, and conflict management. See the Ordering Page for special pricing on the superdeck!
*Note: All feedback decks are available in English or Spanish!
Influencing may be defined as the ability to get others to do something, without force, power, or coercion. Influence is most challenging in relationships between peers, or from subordinate to manager. With cross-functional project teams and flatter organizations, the ability to influence others is an increasingly critical skill to possess. The Influencing deck provides twelve relevant scenarios for practice in influencing others in real-life work situations.
Managing others’ performance is a critical skill for leaders at every level. Leaders have an obligation to employees and to the organization to develop people, helping them to overcome their liabilities and develop their strengths. From day-to-day conversations to formal review sessions, there are often challenges in addressing performance issues. The Performance Management deck provides twelve relevant scenarios for managing employee performance in real-life work situations.
A set of robust, real-world scenarios to help your management team deal with the trickiest HR situations in the safety of a classroom setting. Cases will enhance and inform discussions around issues such as FMLA, Workers' Compensation, Legal Hiring Practices, Harassment, and more!